Donor Charter

Donor Charter 

 
As a charity seeking donations from the public My Canine Companion (MCC) aim to comply with the Statement of Guiding Principles for Fundraising.
Our pledge is to treat our donors with respect, honesty and openness.
We commit to being accountable and transparent so that donors and prospective donors can have full confidence in MCC.
We promise we will effectively apply your donations to us for their intended purposes.

We commit that you, our donors and prospective donors will:

  • Be informed of the organisations mission, and of the way the organisation intends to use donated resources.
  • Be informed of the identity of those serving on the organisations governing board, and that the board will exercise prudent judgment in its stewardship responsibilities.
  •  Have access to the organisation most recent financial statements.
  • Be assured you donations will be used for the purposes for which they were given.
  • Receive appropriate acknowledgment and recognition.
  • Be assured that information about your donation is handled with respect and with confidentiality to the extent provide by law.
  • Expect that all relationships with the individuals representing the charity will be dealt with professionally.
  • Have easily available the agreed procedures for making and responding to complaints.
  • Have the opportunity for any names to be deleted from mailing lists.
  • Receive prompt, truthful and forthright answers to questions you might have of the organisation.
What to do if you have feedback
If you do have a comment about any respect of our work, you can contact MCC in writing or by telephone or email. In the first instance, your comment will be dealt with by our CEO. Please give us as much information as possible and let us know how you would like us to respond providing relevant contact details.

Write to: CEO, My Canine Companion Unit 1 Breffni Court, Watercourse Road, Cork.
Tel: 0214530536           Email: info@mycaninecompanion.ie

The Responsibility of those Managing Fundraising Activities

Fundraisers and Fundraising charities, such as MCC, commit themselves to the highest standards of good practice and to ensuring that all their fundraising activities are respectful, honest, open and legal. Any information obtained in confidence as part of the fundraising process must not be disclosed without express prior consent.

Those responsible (or their designate, whether voluntary or paid) must:

  1. Be responsible for ensuring that fundraisers are aware of and can generally communicate the purpose of the organisation and of the specific fundraising efforts they are involved in;
  1. Be responsible for ensuring that fundraisers are aware that they must disclose if they are employees of the organisation or third party agents;
  1. Provide, where possible, clear and adequate, written or verbal, information to the public about any relevant follow up including telephone procedure;
  1. Have procedures to ensure that, wherever possible, particular caution is exercised when soliciting from people who may be considered vulnerable;
  1. Where events organised in the charities names are not known by the charity until after the fact, the charity will work with that fundraiser to ensure they are aware of the standards expected and that the fundraiser will apply them to any further events they hold for the charity;
  1. Where donations are raised through electronic means, example through charities websites, the level of security applied to such websites shall be of a sufficient standard to protect the confidentiality of donors credit card and other personal details;
  1. Ensure all public collections have a Garda permit, or where no permit is necessary, permission from the relevant authority
  1. Be responsible for ensuring that paid fundraisers are remunerated within the minimum wage regulation;
  1. Ensure that the recruitment process screens potential recruits to indicate suitability (subject to data protection regulations)
  1. Where remunerated, ensure fundraisers are legally entitled to work in the jurisdiction;
  1. Be responsible for ensuring that, where paid, all fundraisers and third party agents are given appropriate contracts, to include a clause stipulating their compliance with the Statement of Guiding Principles for Fundraising and with any legal requirements that apply;
  1. Ensure that appropriate training, education and information is available to fundraisers to enable them perform their roles effectively;
  1. Comply with MCC policy on handling cash and non cash donations;
  1. Be generally responsible to explain to the public how fundraising is organised and to help educate the public about the realities of resourcing charitable organisations. Where specific questions are received these should be answered openly and honestly. The principle of informing the charity in advance and adhering to these standards will be highlighted as much as possible by the organisation.